FREQUENTLY ASKED QUESTIONS
What is CAVE?
CAVE is a Colombo-born clothing label focused on premium cotton clothing, oversized silhouettes, distinctive washes, and comfortable everyday pieces.
What are CAVE T-shirts made from?
Our T-shirts are made using premium cotton. Fabric weight and construction may vary between collections and products, so please check the individual product description for the exact specifications.
Are CAVE T-shirts only acid wash?
No. Acid wash is part of our identity, but CAVE is not limited to acid-wash clothing. We also create and plan to introduce different cotton fabrics, GSM weights, colours, washes, and finishes.
What does GSM mean?
GSM refers to the weight of the fabric per square metre. Generally, a higher GSM means a heavier and more substantial fabric. The GSM of each product is listed in its product details where applicable.
Will every acid-wash T-shirt look exactly the same?
Not necessarily. Acid-wash treatments create natural variations in colour, fading, and texture. These differences are part of the character of the garment and mean that each piece can have its own unique appearance.
What sizes are available?
Available sizes vary by product and collection. Please check the size chart on the individual product page before ordering.
How do I choose my size?
We recommend checking the measurements in our size chart rather than relying only on your usual size, especially because our oversized fits are designed with a relaxed silhouette.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available for eligible orders in Sri Lanka.
Do you offer online payments?
Yes. We accept available online payment methods shown at checkout, including card payments and supported payment options.
How much is delivery?
Delivery is currently free within Colombo unless otherwise stated at checkout.
How long will my order take to arrive?
Delivery times may vary depending on your location and courier conditions. The estimated delivery information shown at checkout or provided after your order will be the most accurate.
Can I change or cancel my order?
Please contact us as soon as possible after placing your order. Once an order has been processed or dispatched, changes or cancellations may no longer be possible.
Can I return or exchange my T-shirt?
Returns and exchanges are subject to our Return & Refund Policy. Please review the policy before placing your order.
What should I do if I receive the wrong or damaged item?
Contact CAVE as soon as possible with your order details and clear photographs of the item and packaging. We will review the issue and assist you according to our return policy.
How does the CAVE seed tag work? 🌱
Our plantable seed tag is designed to be given a second life. Place the seed tag in soil, water it appropriately, and give it time to grow.
What can I do with the CAVE tube?
Don’t throw it away. ♻️
Our reusable CAVE tube can be used as a planter for your seed tag. Add soil, plant the tag, and give it a new purpose.
Is CAVE completely plastic-free?
Our goal is to reduce unnecessary plastic and synthetic materials wherever possible. We are continuously working toward more thoughtful materials and packaging rather than making a blanket claim that everything we use is completely plastic-free.
Where is CAVE based?
CAVE is a Sri Lankan clothing label based in Colombo.
Where can I contact CAVE?
You can contact us through the contact details provided on our website or through our official social media channels. We’re happy to help with questions about products, sizing, orders, and deliveries.
STILL HAVE A QUESTION?
We’re here to help.
CONTACT CAVE →